This Blackboard tutorial contains all the necessary information you need to know to take an online course. You will find a variety of resources to help you thrive in the process of taking online classes with Blackboard. Blackboard Learn is the platform where you will find assignments, exams, quizzes, discussions, and documents that will help you study and tools that facilitate collaboration and communication. For more information about blackboard please click on the questions below.
You don’t need to create an account. FNU will provide you with one, including the username and password.
You can access Blackboard by:
If you can’t find FNU’s Blackboard site you can contact our Blackboard Student Support or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Your Credentials:
Zip Codes: Hialeah Campus & Distance Learning: 33012 for the South Campus: 33175
You can also access Blackboard using: https://fnu.blackboard.com
If you are a first-time user, you will receive a welcome message.
After you log in, you land on the Courses tab. Various options will be available to you on the left-hand side, such as Courses, Activity Stream, Results, and more.
If you need help accessing your Bb tools contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Global Navigation & My Blackboard PDF
Supported Internet Browsers & Operating Systems:
Tested devices and operating systems:
The JRE can be downloaded from: Java SE
Adobe Flash Player version 23 is the recommended version: Adobe Flash Player
Opening this page checks whether your browser supports the most recent release of Blackboard Learn: Browser Checker
High-speed Internet is strongly recommended for efficient use of all the applications.
For video sessions please check your webcam and microphone before the start.
Technologies not supported
If you need help or have any questions contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Every student needs three pieces of information to access Blackboard:
You don’t need to create an account. FNU will provide you with one, including the username and password.
You can access Blackboard by:
If you can’t find FNU’s Blackboard site you can contact our Blackboard Student Support or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Your Credentials:
Zip Codes: Hialeah Campus & Distance Learning: 33012 for the South Campus: 33175
You can also access Blackboard using: https://fnu.blackboard.com
If you are a first-time user, you will receive a welcome message.
After you log in, you can change your password. We recommend that you change your password periodically to ensure security. Don’t use common personal information as your password, such as your name.
Passwords are case-sensitive, must not contain spaces, and must be at least one character long. Passwords can contain a maximum of 32 characters.
Select your name on the left-hand menu then select Change Password.
If you have any issues changing your password, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
You can also click on the arrow next to your name to access the “Global Navigation Menu” For a list of your online courses, along with more resources, click on a course name to access the selected course.
Most of the online courses have the same format:
Click on each section to access its content.
Accessing Your Courses PDF
If you need help accessing your course (s) contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Courses vary in design based on your instructor, but some common elements exist. Your instructor controls which tools are available.
The course menu is the panel on the left side of the interface that contains links to all top-level course areas. Instructors can also provide links to the tools page, individual tools, websites, course items, and module pages. Instructors control the content and tools available on the course menu.
Instructors can customize the style of the course menu. They can change the color, add subheaders and dividers, and choose buttons or text for the links. These customizations create variations in the look and organization of your courses.
Provides general information about the course
Provides information contained in the syllabus
Provides personal information about your instructor
Provides information about academic subjects
Provides information about your assignments
Contains the forums available to communicate among students and the instructor: Introduction and Questions & Concerns
Provides information about useful additional material
Provides information about the textbook to be used
Provides information regarding your grades, how to send and email to your instructor (s), and other Blackboard tools
Provide access to a group of sections directly related to your academic life like Blackboard Support, our Library and its services, Academic Advising, Textbook Information, etc.
Provides access to virtual conference room with instructor and classmates
Provides access to request support any time, including weekends from our Blackboard Support team.
From one of your courses, you can conveniently access all of the other courses you’re enrolled in.
Select the Course-to-Course Navigation icon to access the menu and select another course title.
If the same page you’re currently viewing in the course exists in the next course, that is where you’ll land. The most recently visited course is listed first.
For example, if you’re viewing the announcements page in one course and select another course on the menu, you’re taken to that course’s announcements page.
If you any issues navigating your course, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Your instructor can add assignments to different areas of your course. You can access assignments from a link on the course menu called “Assignments.” Or, your instructor might incorporate assignments into each week’s content. Ask your instructor if you have questions about how your course is organized.
Your instructor can also create group assignments and provide access to them in the same areas as regular assignments. Group assignments may also appear in the My Groups panel after the course menu.
Your instructor may make some assignments available after a certain date or after you complete a certain task. Contact your instructor if you don’t see an assignment you think you should.
If you submit after the due date, your submission is marked LATE and penalties may apply.
For more information watch this video about assignments:
When you finish uploading your assignment, you must select Submit. If you don’t, your instructor won’t receive your completed assignment.
Watch a video about submitting an assignment:
If you have any issues submitting your assignments, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Your instructor may allow you to submit an assignment more than once for a variety of reasons. For example, your instructor may provide comments on your first draft so that you can try to improve your work.
You may realize you made an error after you’ve submitted your assignment. However, you may not be allowed to resubmit the assignment. Contact your instructor to ask for the opportunity to resubmit the assignment.
If you may make another attempt, select the assignment link in your course. Start New Submission appears on the Review Submission History page.
If you have any issues resubmitting your assignments, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
You can upload file attachments in your course, such as to an assignment. Users select a link to open a file that appears in the course.
After you upload a file, you may be able to edit the link name to the file. This link title appears to users instead of the name of the document. For example, type “My Introduction” as the link title instead of the file name “introduction.doc.
Accepted characters in file names:
Blackboard Learn allows the use of all characters in file names. However, a user’s operating system and the browser may limit the types of characters accepted. For example, some browsers don’t accept characters that are wider. Some browsers may not have the languages installed to display the special alphabetic characters specific to them.
Recognized attachment file types:
The system recognizes several file types by default. These files open directly in the browser or an associated application. If the system doesn’t recognize the file type, users can download the attached file and open it on their computers
If you have any issues uploading your file(s), contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
You can see grades for all your courses or one course at a time.
To view grades for all your courses, select the arrow next to your name in the upper-right corner. In the menu, select My Grades.
You can sort your grades by All Courses or Last Graded. If your work hasn’t been graded, grade status icons appear. Select an item’s title to view details.
On the My Grades page, you can view all the coursework and grades for the course you’re in. If your work hasn’t been graded, grade status icons appear.
The “My Results” page shows the status of gradable items, such as tests, assignments, and discussion posts.
The “My Grades” page may include item names, details, due dates, student and instructor dates of activity, posted grades, points possible, and your instructor’s feedback about the items
To access your grades for any of your online courses, click on the “My Results” under the “Tools” section on Blackboard main page
Click on the course’s name to access your grades. All your grades’ information appears on the right. It will show all the graded items (assignments, quizzes, midterm and final exam, etc.). Your submission dates, grades, and instructor’s feedback.
Viewing Your Grades PDF
If you have any issues viewing your grades, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Before you start a Test:
Check your computer settings like:
Tips for taking a test
Start your test as soon as you can. If your instructor makes a test available for three days, plan to take the test early on the first day. If you have an issue, you will have time to contact Bb Support and your instructor.
Read all the instructions. If you have any trouble with your test or understanding test questions, contact your instructor immediately.
Don’t refresh the page, close the window, or use the browser’s back button while you take a test. If you have problems during a test, contact your instructor immediately.
All the assessments like Quizzes, Midterms and Final Exams are posted in the “Assignments” section
Click on the link to start taking the test
If your test is timed, you’re informed of the instructor’s time choice. The timer status bar keeps you updated on the time left.
Auto-submit: The test or survey saves and submits automatically when time expires. The Submitted page appears.-OR-
Continue beyond the time limit: You receive no automatic penalty if you continue beyond the time limit. However, final scoring decisions are made by your instructor. Talk to your instructor if you have questions about this setting. The total time you spend on the test or survey is recorded and available to your instructor when you submit.
Ready to submit? When you’re finished, select Save and Submit. You may see your score immediately if all questions are auto-graded and your instructor releases this information. However, your instructor must manually grade some question types such as Essays.
If you have any issues during your test, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Blackboard Collaborate is a real-time video conferencing tool that lets instructors add files, share applications, and use a virtual whiteboard to interact the its students. Meet with your instructor or classmates online using this completely web-based interface.
Where do I find Blackboard Collaborate?
In order to meet with your instructor you will need to check his virtual office hours posted in the “Your Instructor” section Click on Bb Collaborate in your course.
There is an open Collaborate session dedicated to the course. You can join this session any time.
Click on Join Room to join the session. This generates a unique link to help the session identify you.
Each link is unique to an individual session and a user in that session. This means that the link only works for you in that session. You are not able to use the link to join the session again or share your link with another user. Session links expire after 5 minutes.
When you join a room it opens in a new window or browser, depending on your browser settings.
Tools available:
If you can’t find Bb Collaborate, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
More information click below:
Bb Collaborate PDF
Blackboard’s Discussion Forums are the best way for instructors and students to communicate.
In discussions, you can share thoughts and ideas about class materials.
In Blackboard Learn, course members can have the thoughtful discussions that take place in the traditional classroom, but with the advantages of asynchronous communication. Participants don’t need to be in the same location or time zone, and you can take the time to consider your responses carefully.
You can edit or delete your replies if allowed by your instructor. If you post a reply in error and the options to edit or delete don’t appear, contact your instructor.
You can find the discussion board in two places:
You can use the discussions board to complete:
For more information click below:
Discussion Board PDF
If you any issues with your discussions board, contact our Blackboard Student Support. Or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
You can send e-mails to anyone in your course through Blackboard
Find the email tool for all of your courses through the Tools panel on the My Florida National University tab. Or click on the “Tools” button in the course menu. Click on “Send Email ”
If you don’t know where to find the email tool, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
If you have any issue with your FNU’s email account please contact our Student Services Office.
Inside your course there are several resources available for our students.
To access those resources you will need to click on the Student Resources button:
Inside your course there are several resources available for our students:
If you don’t have access to this student resources tab, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
On the textbook section our students can find information
about the textbook required for a particular online course
– Click on the “Textbook” button to access this information:
In this section you will find information like:
If you don’t know where to find the textbook section, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
Any questions about your textbook please contact your instructor or our Bookstore
To view a posted document, click on a content section where
the document is located:
Content in Blackboard can be a Word document, PDF, PowerPoint presentation, video, or an image.
After you clicked on the desired link, you will be prompted to
“Open” or “Save” the document in your computer
If you have any issues opening a document, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
In the following document you will find all the instructions on how to self enroll in your classes:
Self Registration
If you have any issues please contact Registrar’s Office.
We offer Blackboard support virtually to all of our students. To request support, visit www.fnu.edu/bb-support/ or email us at bbsupport@fnu.edu. Requests are processed on a first come first serve basis and we’ll contact you via email or phone call once received.
Office Hours
Monday to Friday (8:00 am – 9:00 pm)
Any issues, please call us at (305) 821-3333 or (305) 226-9999.
The Distance Learning Department does not have the ability of adding or dropping classes in Blackboard and can’t help you with specific enrollment issues. Course enrollments are handled by the Registrar Office. Please contact Registrar’s Office.
If you see your name in the upper-right corner of your window, select the logout button next to your name.
You can contact your instructor from your course by going to “Your Instructor” section:
You will find the following information:
If you send an email to your instructor you should receive a reply withing 24 hours.
If you have any issues contacting your instructor, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
An app designed just for you… the student!
With Bb Student, you can view course content and participate in your
If you have any issues downloading this app, contact our Blackboard Student Support, or call us at (305) 821-3333 or (305) 226-9999 Monday through Friday from 8:00 am to 9:00 pm.
In order for you to create your student portal you will need to follow these steps:
Go to www.fnu.edu and click on ”My FNU”
Fill out the following information:
Then click “Next”
The system will verify your information and prompt you with the email address found on file (your Student Email Address).
Note: you must have your email address activated.
Confirm that the email being displayed is your Student Email Address. If so, click “Yes”.
The system will generate your Username. You will need to enter a Password and confirm it. It is very important that you remember the Username.
In addition, please keep in mind that the Student Portal’s credentials are not the same as Blackboard’s credentials.
Once you have input a password and confirmed it, click “Submit”.
Your Student Portal account has successfully been created. However, this account must be activated. There is an activation email link that has been sent to your Student Email Address. At this time, log in to your Student Email Account by accessing: https://mail.office365.com
Once you have logged in to your Student Email Account, you will find an email titled Florida National University Login Information”. In this email, there will be a link to activate the Student Portal Account. Click on the link.
After you have clicked on the link, the confirmation page of the Student Portal Account’s activation will display.
Click on “Student Login” to access your Student Portal Account.
Login with your new Student Portal credentials
If you have any issues please contact the Student Services Department
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